shutterstock_2649513663

Global Shipping Solutions for Vietnamese E-Commerce Sellers

220+
Destination serviced
100+
Delivery partners
Start Shipping Internationally
We're Asendia

Launched in 2012, and with operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 220 countries and territories.

La Poste Swiss Post

Grow globally with confidence
Deliver better shopper experiences and greater operational efficiency in a fast-evolving global market.

Don't let cross-border complexity stall your e-commerce growth. Partner with Asendia for the agile services, smart technology and international expertise you need to succeed worldwide.

checkout

Grow

your business internationally with delivery choice that wins customers.

checkout_dubai_centered_380wb

Improve

shopper experiences across the full journey; customs, delivery and returns.

workflow-asendia-uk-1

Save

on shipping and returns, optimise the process, and move faster.

Leading e-commerce brands choose Asendia for global scale, local know-how and agility

2,000+ experts, 17 countries, 200+ destinations.

Small businesses can offer big-brand delivery experiences too.

Image 6@2x
Image 7@2x
Image 8@2x
Image 9@2x
Image 10@2x
Image 11@2x
Image 12@2x
Image 13@2x
 
e-PAQ by Asendia

Delight your shoppers with world-class delivery options, seamless returns, and smooth customs clearance.

Your global growth hinges on meeting local expectations for international delivery and returns. That’s why we built e-PAQ. Driven by our smart-design by asendia® philosophy, it unites a global multi-carrier network with intelligent tech and expert insight - empowering you to offer shoppers the flexible, seamless experiences they demand in every market.

Home Delivery
RELIABLE & GLOBAL

Home Delivery

Home delivery that connects you to the world.

Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.

  • 4 services; budget-friendly to best-in-class
  • Full tracking visibility
  • Customs & duty management
Out of Home
SHOPPER FREEDOM

Out-of-Home

Today’s shoppers value choice and flexibility.

e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.

  • Carrier-agnostic dense network
  • Collection points & lockers globally
  • Secure & 24/7 access
Returns
CUSTOMER LOYALTY

Returns

A great returns experience keeps customers coming back.

e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.

  • Local return addresses
  • Prepaid labels & QR codes
  • Faster refunds for shoppers

Flexible delivery and customs options

Asendia provides a range of delivery models to support different operational and commercial strategies:

 

Delivery Duty Paid (DDP)

  • Duties and taxes managed upfront
  • Suitable for full cost control and transparent checkout experiences
 

Asendia Duty Prepaid

  • Duties managed in advance through structured processes
  • Provides a balanced approach between cost control and operational flexibility
 

Delivered at Place (DAP/DDU)

  • Duties handled at destination
  • Used in models where customer-side payment forms part of the delivery flow

Important note: Each model serves different business needs. The key is to adopt the approach that best fits your operations, customers, and regulatory requirements.

 

We smart-design your
e-commerce across borders

Intelligent, agile and flexible international delivery and returns solutions.

By uniting multi-carrier power, advanced technology, and global expertise,
we empower you to scale internationally faster, smarter, and with total confidence.
 

Watch our 30 second smart-design video
AsendiaInsightsLogo

From Complexity to Growth: Choosing the Right EU Delivery Solution Under…

Estimated reading time: 4 minutes
From strategy to action

In our previous articles, we explored how EU customs changes are making traditional delivery…

Beyond DDU and DDP: How to Choose the Right EU Delivery Strategy Under the…

Estimated reading time: 5 minutes
From understanding the changes to making the right decision

If your business ships to customers in the European Union,…

What the New EU Customs Rules Mean for Cross-Border E-commerce effective…

Are you currently selling products to consumers in the European Union? If so, it is essential to be aware that a major set of EU customs changes will come…

Experience expert consulting for your business needs

Our e-commerce experts in Korea will find the right solution for your business. Take advantage of our free consultation.

Tom Shin

Tom Shin (Shin Hee-joong)

Phone: +82 10 9903 6148

Email: tom.shin@asendia.com

Get in touch

Our commitment to Environmental, Social and Governance (ESG) Initiatives

Asendia — Environmentally & Socially Committed

Taking responsibility

Aligned with science-based reduction initiative (SBTi), we embrace a continuous process to commit to more transparency and accountability while optimising supply chains and advancing circular economy initiatives.

Company Name: Asendia Hong Kong Limited
CEO: MCLARIN JOSHUA JAMES | Business registration number: 33558296-000-03-25-4
Address: 10/F Hing Yip Centre, 72-76 Texaco Road, Tsuen Wan, NT
E-mail: allan.yau@asendia.com | Tel: +852 26901110